What we do

We understand complexity and how to enable people to engage with their challenges in ways that will create direction, focus and momentum for action that is sustainable.

We know that complex issues and problems can never be solved.  Complex systems are adaptive, ever changing, transforming, learning and modifying.

The quotes below, by Roberto Poli, on the Difference between Complicated and Complex Social Systems may be useful. Roberto Poli, Department of Sociology and Social Research, University of Trento; UNESCO Chair in Anticipatory Systems Cadmus Vol 2 Issue 1 October 2013

“…the difference between ‘complicated’ and ‘complex’ systems is a difference of type, not a difference of degree.  Unfortunately, the vast majority of decision-makers ask their consultants to give them

‘solutions’ that can solve problems once and for all. That is, they ask their consultants to

treat complex problems as if they were complicated ones. Complexity and the nature of contemporary

science show that the claim to ‘solve’ (complex) problems is often ungrounded.

‘Learning to dance’ with a complex system is definitely different from ‘solving’ the problems

arising from it.”

In our partnerships with clients and stakeholders, the specialised methods and processes we use are based on complexity principles.   We collaboratively describe the present as the basis for identifying the preferred direction of travel, how to make sense of what emerges, identifying options for change and monitoring the impact of actions.

Our project teams are a combination of the most appropriate skills for the work at hand.

We do not promise solutions.

Our experience demonstrates this to be untrue, dangerous and counter-productive.

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Complex systems are fundamentally different and require tools and methods that are context specific.