What to expect
Complex facilitation is a highly disruptive methodology, challenging patterns of expectations of participants.
There are many differences between traditional, process and complex facilitation, for example
- ambiguous instructions are intentional,
- not assisting participants to find the ‘right’ answers is fundamental,
- any interventions into group process happen at a system, not the individual level.
Traditionally facilitators have been expected to be in control, in charge and responsible for the outcome, with identified capabilities including
- achieving the outcome identified beforehand.
- A helper and enabler whose goal is to support others as they pursue their objectives
Applying group problem solving and decision making techniques to reach consensus